My 0.2 cents on the hospitality which, to me, is a sick industry!
Its stereotype is predicated on chefs shouting against junior members, general managers demeaning staff, and a general sense of rudeness that, oftentimes, permeates throughout the team members.
This exacerbated through the influx of tv programs in which chefs or judges have the authority and, mostly, feel entitled to mistreat staff as an ordinary approach.
Back to real life, such an approach just brings cancer into the locker room. This in turn leads to staff underperforming and being rude as a result of an unpleasant environment.
Negativity and rudeness don’t win in the long run. I will create an environment in which mutual respect, kindness and gratitude are the foundation.
You can’t prevent people from shouting at someone for no reason, but you can fire them. Period.